Membership Terms and Conditions

 

Terms and Conditions of Deliciouslyorkshire Membership
By joining Deliciouslyorkshire (also refered to as DY) as a member, you agree to abide by the following terms and conditions:

  1. DY expects all members to maintain the highest standards of service and professionalism.
  2. Members should maintain and operate their premises and/or business in accordance with all relevant statutory requirements.
  3. All members must produce and/or make their products in Yorkshire using as many local ingredients as possible.
  4. All members must have a business location within the Yorkshire and Humber region or operate within 10 miles of the region’s borders.
  5. Where raw ingredients are not available within the county, a company may become a member if the food undergoes a manufacturing and/or cooking process within Yorkshire.
  6. Payment by credit card / online will be subject to a surcharge. This surcharge will be advised to the member before payment is taken.
  7. Members may pay using Direct Debit which offers a discounted rate.Direct Debit payments are taken monthly or annually as per the applicant’s decision
  8. B&B members may only pay annually via the Direct Debit
  9. Direct Debit is an alternative option to a one off payment, and will be set to run for one year from the company joining
  10. Direct Debits are not cancellable until a member’s renewal month
  11. DY will notify one month prior that renewal will be falling due via letter to address given, then at the start of the renewal month via email to the address given
  12. If within the membership period you choose to cancel your direct debit without contacting us to arrange payment by alternative means the remaining membership fee due must be made with immediate effect.
  13. The minimum period of membership is 12 months. Membership is not transferable.
  14. Membership will automatically renew unless otherwise directed by the member before or up to the end of the second week of their renewal month
  15. New members only have a fifteen day period in which to revoke membership and receive a full refund.
  16. Upon cessation of membership no part of any subscription paid shall be repayable to the former member.
  17. Subscription payments not received within one month of becoming due will result in the membership being considered lapsed and all services may be suspended pending payment. However, membership charges will continue to accrue, together with interest at 2% above base rate until cancellation is received in writing
  18. Membership fees are revised annually and will be notified to members in writing.
  19. We value your membership, however DY reserves the right to terminate the membership of any member that:
    Fails to pay their subscription or fee to DY within one month of it becoming due; ceases trading or is dissolved; is deemed likely to bring DY into disrepute; fails to provide an adequate standard of service or goods or fails to provide an adequate standard of accommodation, thereby generating complaints that are to the detriment of DY’s reputation. If you are a paid up member we will write to you at your last known address and give you one month’s notice of any intention to cancel.
  20. DY is not obliged to accept any application for membership or give any reason for refusal.
  21. Members are provided with the services laid out by DY in the description of membership benefits. Members may be charged a fee for such services and be subject to additional terms and conditions. DY reserves the right to refuse or remove such services without assigning any reason.
  22. Only current DY membership logos, stickers and branded materials should be displayed. If membership lapses, logos, stickers and branded materials must be removed from display.
  23. Terms and conditions of membership, may be revised from time to time and will be notified to members in writing.
  24. Company details, as provided by you, are held on computer, and are published in printed lists and via the Internet.
  25. Members are expected to complete all surveys sent by DY to their best ability to ensure on-going improvements to membership meet the requirements of its members.

 

Terms and Conditions of Sale
This refers to any item purchased from deliciouslyorkshire online or offline.

In these Conditions references to any statute or statutory provision shall, unless these Conditions otherwise requires, be construed as a reference to that statute or provision as from time to time amended, consolidated, modified, extended, re-enacted or replaced. The headings will not affect the construction of these Conditions. For the purposes of these Conditions and any Contract, DELICIOUSLYORKSHIRE is entitled to treat as conclusive any representation from a person who is or appears to be an employee, representative or agent of the Purchaser who in the DELICIOUSLYORKSHIRE’s reasonable opinion appears to have the requisite authority.

1. PRICE: All prices are quoted for immediate acceptance and the quotation is subject to acceptance within 30 days of the date thereon. DELICIOUSLYORKSHIRE reserves the right to refuse acceptance for any order based on this quotation within 30 working days after receipt of any such order.
2. PRICE VARIATION: DELICIOUSLYORKSHIRE reserves the right to change any quoted prices at any time without prior notification.
3. WARRANTY: a. No warranty is given or shall be implied that work done or goods supplied are suitable for the organisation’s purpose nor shall DELICIOUSLYORKSHIRE be liable for damage resulting from unsuitability for any purpose nor for any loss resulting from third-party claims occasioned by error or negligence in carrying out work or by delay in delivery. b. No warranty is given by DELICIOUSLYORKSHIRE or responsibility accepted by them to ensure that goods produced complies with the requirements of any legislation relating to the making and/or labelling and/or packaging of goods. Compliance with the requirements of all legislation shall be the sole responsibility of the Purchaser.
4. FORCE MAJEURE: Every effort will be made to deliver any goods based on our terms and conditions, but the due performance or end state of it is subject to variation of cancellation owing to the Act of God, War, Strikes, Lock-outs, Fire, Drought, or any other cause beyond control or owing to the inability to procure materials or articles (except at increased price) due to any of the foregoing causes.
5. CLAIMS: All claims must be made in writing within 14 days of receipt of goods beyond which period no claim can be allowed.
6. ACCEPTANCE: The placing of this order denotes full acceptance of the terms and conditions as stated hereon and implied.
7. VAT: All prices quoted are exclusive of VAT which will be added where appropriate at the rate prevailing at date of invoicing.
8. ORIGINAL WORK: All Concepts, Designs, Illustrations, Text, Presentations, Proposals, Samples, Mock Up, Dummies, Visuals and associated materials produced in fulfilment of this agreement will remain the exclusive property of DELICIOUSLYORKSHIRE. Acceptance of this agreement by the Purchaser will be acknowledgement of DELICIOUSLYORKSHIRE as copyright owners. Variations to this condition will be subject to a separate contract with DELICIOUSLYORKSHIRE.
9. LIMITATION OF LIABILITY: a. All warranties, conditions and other terms implied by statute or common law(except for the conditions implied by Section 12 of the Sale of Goods Act 1979 but subject always to the provisions of clause 12.2) are, to the fullest extent permitted by law, excluded from the Contract. b. Nothing in these Conditions exclude or limit the liability of DELICIOUSLYORKSHIRE for fraudulent misrepresentation or for any death or personal injury caused by DELICIOUSLYORKSHIRE’s negligence or any statutory rights which are not permitted to be excluded by law. c. THE PRICES CHARGED FOR THE GOODS ARE BASED STRICTLY ON THE UNDERSTANDING OF ACCEPTANCE BY THE ORGANISATION OF THE PROVISIONS IN THE CONTRACT FOR THE LIMITATION OF DELICIOUSLYORKSHIRE’S LIABILITY. SHOULD THE ORGANISATION REQUIRE DELICIOUSLYORKSHIRE TO ACCEPT ADDITIONAL LIABILITY THIS MAY BE DISCUSSED BETWEEN THE PARTIES AND THE PRICE INCREASED ACCORDINGLY. d. DELICIOUSLYORKSHIRE does not accept contingent liabilities beyond the creation of the intrinsic value of replacement of Goods or services. In the circumstances set out in Clauses above, DELICIOUSLYORKSHIRE shall have no further liability to the Purchaser whatsoever under the Contract.
10. DATA PROTECTION AND PRIVACY AND SECURITY POLICY: a. DELICIOUSLYORKSHIRE will take all reasonable precautions to keep the details of orders and payments secure. DELICIOUSLYORKSHIRE will adhere to the principles of the Data Protection Act to uphold its privacy and protect the personal data provided by the Purchaser. b. The Purchaser accepts and acknowledges that it has read DELICIOUSLYORKSHIRE’s Privacy and Security Policy, which shall apply to all dealings between DELICIOUSLYORKSHIRE and the Purchaser.
11. RETURNS POLICY. If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 14 days of receipt. a. Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will exchange the item. b. Please note:

  1. Goods will only be accepted for return if they are dispatched within 14 days of delivery, unless we have notified you otherwise.
  2. The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
  3. The cost of returning the item to us is your responsibility.
  4. Delivery charges are only refundable where goods are faulty and a refund is made.